Monthly Archives: July 2010
What Do Great Leaders Do Differently?
I bet it’s not what you’re thinking! Take Howard Shultz (Starbucks),Steve Jobs (Apple) and Herb Kelleher (Southwest Airlines): What do these leaders do differently? Of course, it’s easy, let’s make a list: competitive differentiation, superb operational processes, great people, industry-leading … read more
Feel Your Way To Better Decisions
It was late on Sunday afternoon and we were frustrated after a weekend of exhausting analysis. We had until Monday morning to choose the software system for our company’s entire business platform. We filled tons of flipcharts, we pored over … read more
Are You Hiding Your Agenda?
“Tim, can we get together at 2:30 in my office – I’ve got some things to go over with you?” The minute my boss’ email popped up on my screen, I could feel my heart rate jump. “Things. What things? … read more
Feel The Knot? Go Talk It Out!
Ever get that feeling that something was not quite right in your relationship with someone at work? You know the feeling: you don’t know for sure – but you have a sneaking suspicion that something is wrong. It’s a gut … read more
