Author Archives: michelle

What Did You Expect?

Ahhh… expectations.  We all have them. We know others have them. Yet most of us aren’t discussing them very often. Why not? Well… there’s the ever popular, “they should just know what I expect”. Or maybe the, “Oh, I wouldn’t … read more

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It’s Not What You Say, It’s How You Listen!

I have heard a lot of people talking lately about how they try to be good listeners. Some are obviously more successful at this than others, but hey – at least they are trying. But why do we even have … read more

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Do You Use Your Power For Good Or Evil?

I was having a conversation with one of my very favorite people this morning and something struck me… there is a power out there that might be having just as much negative impact as it does positive. The power of … read more

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Who Cares About Connecting, Anyway?

Who cares about connecting, anyway? Your teams do. Your customers do. Your peers do. YOU should! Many of us know that connecting is important – in theory.  But once that “reality” thing comes into play, it’s not so easy. Connecting, … read more

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Why Easy Things Are So Hard To Do

Acts of Kindness. Holding the door for someone. Saying “Good Morning”, “Hello”, and “Goodbye” to those you work with. Letting someone know when they’ve dropped something. Smiling at people – no matter where you are. Such easy things to do, … read more

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