How To Keep Great People As The Economy Stumbles

This week the amazing folks of the Zealeap “Culture Club” tackled a culture challenge that many businesses face today: How do you keep your best people when the economy finally rebound?

A lot of leaders feel that the recession has created a “Buyer’s Market.” They reason that employees have fewer options and are “just lucky to have a job.”

They are right.

© iStock Photo

However when they cop this attitude, they miss two big whopping problems:

  1. The majority of employees are not engaged and not giving their best. Business performance suffers.
  2. The best people always have options and are in demand, especially as the economy inevitably rebounds.

To make it worse, our studies find employees reporting much more intense pressure from their managers along with more aggressive and disrespectful leadership.

Leaders have a BIG looming problem: Burnout and dissatisfaction will cause people to leave when the market does improve. And their best people will leave first.

So how do you create a culture that keeps your best people as the economy bumps around and eventually recovers?

Our Culture Club team brainstormed three main recommendations for leaders:

1. Think Big

Work hard to keep your team inspired. Talk about the mission – the Why? of your organization. Keep the focus on your core values and be walking role models of the passion you want your organization to feel.

2. Think Small

It’s never more important to connect 1-on-1 with your team members; listen, show them you care. Be candid about where the organization is and the challenges you all face. Appreciate them individually and help them grow.

3. Relentlessly Find The Best Performers

You have to have an outstanding process to find the best people in your organization. Everyone needs to know results you expect them to get, and the top performers need to know that you appreciate them. Root-out poor performers and don’t tolerate poor behavior (especially from managers) – no matter how bad the economy.

***

It’s hard to communicate the passion felt by our Culture Club members! They feel a real disconnect between senior leaders and their employees right now. And yet they desperately want to be inspired, they want to give their best.

Are you tapping into this passion? Or are you taking your employees for granted?

Thanks for reading,

Tim

P.S. If you’re not part of “Culture Club”, you’re missing an amazing opportunity to grow your leadership skills and to connect with people who share your passion – Click here to get involved.

VN:F [1.9.13_1145]
Please Rate This Post:
Rating: 0.0/5 (0 votes cast)
Share this:
Share this page via Email Share this page via Stumble Upon Share this page via Digg this Share this page via Facebook Share this page via Twitter
Posted in Leadership 3.0 | Tagged , , , , | Leave a comment

“Do As I Blog, Not As I Do”

It’s one of my greatest struggles.

© iStock Photo

There are so many situations where I believe I know the best way to act as a leader.

Yet I don’t.

I don’t praise often enough. I don’t stop to think before I speak. I try to win instead of finding a great solution. There are many more.

I fail to live up to my own expectations.

Never mind the expectations of others. Never mind the fact that I write a Blog on this stuff so I can’t hide from the fact that I know better.

It’s easy to know something. It’s just a lot harder to do it.

So why?

  1. It’s my fault! I’m better at thinking things through than I am at consistently doing them.
  2. It’s the difference between logic and emotions. Thinking about leadership, coaching others and writing a blog is all done in the calm “off the court.” It’s really different when you are on the court and a ball is heading your way!
  3. It’s human nature. I’m imperfect. I struggle. I fall into bad habits. I’m lucky if I gradually improve over time.

So what to do?

  1. Embrace the imperfection. Own it. Get feedback from others. Call yourself out and share with others when you see yourself not living up to your own expectations. See yourself as a work-in-progress – not a failure or success.
  2. Embrace the struggle. Commit to the hard work. Push through the discomfort when you think it’s too hard or too scary to do.
  3. Practice, practice, practice. The more you read, think, engage, discuss, put yourself out there – the more likely you are to change the habit.

So I guess this blog is my way of doing just that.

What do you think? Do you struggle living up to your own expectations as a leader too? Or is it just me?

Thanks for reading,

Tim

VN:F [1.9.13_1145]
Please Rate This Post:
Rating: 3.8/5 (4 votes cast)
Share this:
Share this page via Email Share this page via Stumble Upon Share this page via Digg this Share this page via Facebook Share this page via Twitter
Posted in Leadership 3.0 | Tagged , , , , | 2 Comments

Manage Like An Annoying 3-Year Old

Does this sound familiar:

Photo © iStock Photo

“Why, Uncle Tim…why?”

It didn’t matter what you said to my nephew, “Why?” was the response.

“We’ve got to go.”…..“Why?”

“Because it’s late.”…..“Why?”

“It just is!”…..“But why?”

3-year olds are insatiably inquisitive. They use the most powerful question they know to try to understand the world around them.

And you should use “Why?” to coach your people.

OK, not in the annoying 3-year-old “wear-you-down-with-whys” manner, but use this powerful question to help your people challenge their own thinking.

Don’t tell – ask!

It’s all too tempting to jump-in and tell someone, to offer up your wisdom. Instead let them explain themselves:

“So why do you think that’s the problem?”

“Tell me why you decided to do it that way?”

“Why do you think this will solve the problem?”

Three reasons why you should ask “Why?”:

  1. You’ll give them the satisfaction of figuring it out themselves (with just a gentle “nudge” from you.)
  2. You’ll get to understand how they make trade-offs and decisions. One of the most important skills they need.
  3. You just might learn from them! Perhaps they have a better way.

So take your cue from a 3-year old and ask “Why?” frequently. Just do it without the never-quit-asking annoying part!

Thanks for reading,

Tim

VN:F [1.9.13_1145]
Please Rate This Post:
Rating: 4.5/5 (4 votes cast)
Share this:
Share this page via Email Share this page via Stumble Upon Share this page via Digg this Share this page via Facebook Share this page via Twitter
Posted in Leadership 3.0 | Tagged , , , | 3 Comments

Video Blog: You’re Not A Coach!

Leaders love to use sports metaphors – and love to see themselves as Coaches.

But the metaphor fails – and Tim explains why.

Watch the 2-minute Video Blog below:

Remember: You’re not, and can’t be, a Coach. Time to think differently about your role!

Thanks for watching,

Tim

VN:F [1.9.13_1145]
Please Rate This Post:
Rating: 0.0/5 (0 votes cast)
Share this:
Share this page via Email Share this page via Stumble Upon Share this page via Digg this Share this page via Facebook Share this page via Twitter
Posted in Zealeap Video Blog | Tagged , , , | 3 Comments

Loyalty Is Dumb!

OK, so I’m being intentionally provocative.

Photo © iStock Photo

But I keep hearing: “Loyalty means nothing these days!”

I don’t think we should try so hard to be “loyal” and here’s why…

Being “Loyal” To Your Employer Is Silly

Two reasons:

1) Hello, it’s a business! Your employer has to make the tough decisions to stay successful. History has shown that they will “outsource” you or fire you if it gets really bad. Sorry, that’s just reality.

2) Your employer can’t always offer you the growth you need. And career variety is healthy, you should try new roles, new industries. You should be versatile.

Being “Loyal” To Your Employees Is Silly Too

First – see #1 above. Then:

3) Some of your people can’t grow fast enough. The CFO you need for a 50-person company is nothing like the CFO you need if you have 500 people and are considering going public.

4) Unless you can offer your people continued growth and responsibility, they may lose their passion. And if they are not passionate you have to consider getting someone who can be.

We fear losing our people. We fear being let go. It’s completely understandable.

But blind loyalty is not reality now, and I don’t think it’s healthy either.

Passion Is The New Loyalty!

I propose a new deal.

I promise to:

  • Be passionate about my work, do my very best for the company.
  • Grow my talents every day.
  • Remain loyal to my values.

In return, you (my employer):

  • Value the work I do with recognition, fair compensation and opportunity.
  • Create a workplace full of talented passionate people I want to work with/ learn from.
  • Stay loyal to the Organization’s values.

It should be a two-way streak: I’m passionate about what I’m doing; you’re thrilled at the results I’m delivering? Good – let’s keep this going then.

But if either of us loses that passion for a while, we should reconsider.

I know that losing a job means real hardship and I’m not advocating a cavalier attitude to letting people go. But I am saying that our best bet, on both sides, is to focus on passion and talent.

A New Definition of “Loyalty”

  • Loyalty means we give each other some leeway when we go through rough patches. You understand when my kid is in the hospital. I understand when you’re going through an acquisition.
  • Loyalty means we give each other a second chance. A mistake is the first step to learning.
  • And loyalty means we first try to make it work together before jumping to the next best option.

Loyalty is not blind allegiance. It’s smarter than that – on both sides.

***

What’s your opinion – agree, disagree? How do you see loyalty today? Please share your thoughts in the comments below.

Thanks for reading,

Tim

VN:F [1.9.13_1145]
Please Rate This Post:
Rating: 4.3/5 (7 votes cast)
Share this:
Share this page via Email Share this page via Stumble Upon Share this page via Digg this Share this page via Facebook Share this page via Twitter
Posted in Leadership 3.0 | Tagged , , , , , | 5 Comments