Category Archives: Leadership 3.0
Don’t Try To Make Your Employees Happy
It’s noble of you, but unfortunately it’s a dumb idea. Here’s why: You will never make everyone happy. Life is a bell curve – even in the best companies. So the poorest performer on your team will be unhappy. The … read more
Leadership Just Isn’t Fair!
“I shouldn’t have to do this!” In a rare outburst, Carla was venting her frustration about her team to me, “I know I’ve got to be more clear with my expectations, but they’ve behaved terribly. I shouldn’t have to apologize, … read more
Micromanage Clarity
Earlier in my career a senior leader (I’ll call him Devon) accused me of one of the great business sins: “Tim, you’re a micromanager!” he declared. Devon had seen a room full of flipcharts in my handwriting, talked to my … read more
Establish The Credibility Of Execution
“You can’t expect anyone to trust you as a leader,” says Benoit Cossart, a COO I admire, “first you’ve got to establish the credibility of execution.” He’s so right. Trust is like a bank balance, and when you begin a … read more
When It Gets Emotional: Slow Down!
Everyone one in that room wanted to leave. Jack had just lost it. A near melt-down as he vented his frustration about Cornell’s IT team who, as he saw it, weren’t doing their job. Jack was bright red. His colleagues … read more


